Real human helpfulness is never card-catalogued or advertised. There are more orphan children being cared for in the private homes of people who love them than in the institutions. There are more old people being sheltered by friends than you can find in the old people's homes. There is more aid by loans from family to family than by the loan societies. That is, human society on a humane basis looks out for itself. It is a grave question how far we ought to countenance the commercialization of the natural instinct of charity.
Professional charity is not only cold but it hurts more than it helps. It degrades the recipients and drugs their self-respect. Akin to it is sentimental idealism. The idea went abroad not so many years ago that "service" was something that we should expect to have done for us. Untold numbers of people became the recipients of well-meant "social service." Whole sections of our population were coddled into a state of expectant, child-like helplessness. There grew up a regular profession of doing things for people, which gave an outlet for a laudable desire for service, but which contributed nothing whatever to the self-reliance of the people nor to the correction of the conditions out of which the supposed need for such service grew.
Worse than this encouragement of childish wistfulness, instead of training for self-reliance and self-sufficiency, was the creation of a feeling of resentment which nearly always overtakes the objects of charity. People often complain of the "ingratitude" of those whom they help. Nothing is more natural. In the first place, precious little of our so-called charity is ever real charity, offered out of a heart full of interest and sympathy. In the second place, no person ever relishes being in a position where he is forced to take favors.
Such "social work" creates a strained relation—the recipient of bounty feels that he has been belittled in the taking, and it is a question whether the giver should not also feel that he has been belittled in the giving.