On the question of specific devices upon which the public relations counsel relies to accomplish his ends, volumes could probably be written without exhausting the subject. The detailed presentation is potentially endless. Pages could be filled with instances of the stimuli to which men and women respond, the circumstances under which they will respond favorably or unfavorably, and the particular application of each of these stimuli to concrete conditions. Such an outline, however, would have less value than an outline of fundamentals, since circumstances are never the same.
These principles, by and large, consist of fundamentals already defined, to which the public relations counsel has recourse in common with the statesman, the journalist, the preacher, the lecturer and all others engaged in attempting to modify public opinion or public conduct.
How does the public relations counsel approach any particular problem? First he must analyze his client’s problem and his client’s objective. Then he must analyze the public he is trying to reach. He must devise a plan of action for the client to follow and determine the methods and the organs of distribution available for reaching his public. Finally he must try to estimate the interaction between the public he seeks to reach and his client. How will his client’s case strike the public mind? And by public mind here is meant that section or those sections of the public which must be reached.