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nydus/The Psychology of ManagementPublic
Page 204 of 252
Table of Contents

WELFARE

the better color and the better general appearance of the workers under Scientific Management is commented on as well as the fact that they Page 323 are inspired by their habits to dress themselves better and in every way to become of a higher type.2

Mental Development. — Welfare under Scientific Management is provided for by Mental Development. This we may discuss under habits, and under general mental development.

  1. As for habits we must consider

(a) Habits of attention. Under Scientific Management, as we have shown, attention must become a habit. Only when it does become a habit, can the work required be properly performed, and the reward received. As only those who show themselves capable of really receiving the reward are considered to be properly placed, ultimately all who remain at work under Scientific Management must attain this habit of attention.

(b) Habit of method of attack. This not only enables the worker to do the things that he is assigned satisfactorily, but also has the broadening effect of teaching him how to do other things, i.e., showing him the "how" of doing things, and giving him standards which are the outcome of mental habits, and by which he learns to measure.

  1. General mental development is provided for by the experience which the worker gets not only in the general way in which all who work must give experience, but in the set way provided for by Scientific Management. This is so presented to the worker Page 324 that it becomes actually usable at once. This not only allows him to judge others, but provides for self-knowledge, which is one of the most valuable of all of the outcomes of Scientific Management. He becomes mentally capable of estimating his own powers and predicting what he himself is capable of doing. The outcome of this mental development is

(a) wider interest.

(b) deeper interest.

(c) increased mental capabilities.

The better method of attack would necessarily provide for wider interest. The fact that any subject taken up is in its ultimate final unit form, would certainly lead to deeper interest; and the exercise of these two faculties leads to increased mental capabilities.

Moral Development. — Moral development under Scientific Management results from the provisions made for cultivating —

  1. personal responsibility.
  1. responsibility for others.
  1. appreciation of standing.
  1. self-control.
  1. "squareness."
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