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nydus/The Psychology of ManagementPublic
Page 51 of 252
Table of Contents

SUMMARY

Effect of Functionalization upon the Work. — Under Traditional Management, there was little or no definite functionalization. If the quantity of output did increase, as the result of putting a man at that work for which he seemed best fitted, there was seldom provision made for seeing that the quality of Page 084 product was maintained by a method of constructive inspection that prevented downward deviations from standard quality, instead of condemning large quantities of the finished product.

Under Transitory Management, the Department of Inspection is one of the first Functions installed. This assures maintained quality, and provides that all increase in output shall be actual gain.

Under Scientific Management, functionalization results in increased quantity of output, 1 with maintained and usually increased quality. 2 This results in decreased cost. The cost is sufficiently lower to allow of increased wages to the employés, a further profit to the employer, and a maintained, or lowered, selling price. This means a benefit to the consumer.

It may be objected that costs cannot be lowered, because of the number of so-called "non-producers" provided for by Scientific Management.

In answer to this it may be said that there are no non-producers under Scientific Management. Corresponding work that, under Scientific Management, is done in the planning department must all be done somewhere, in a less systematic manner, even under Traditional Management. 3 The planning department, Page 085 simply does this work more efficiently, — with less waste. Moreover, much work of the planning department, being founded on elementary units, is available for constant use. Here results an enormous saving by the conservation and utilization of planning effort.

Also, standard methods are more apt to result in standard quality, and with less occasion for rejecting output that is below the requisite standards than is the case under Traditional Management.

Effect of Functionalization upon the Worker. —

Under Traditional Management, even if the worker often becomes functionalized, he seldom has assurance that he will be able to reap the harvest from remaining so, and even so, neither data nor teaching are provided to enable him to fulfill his function most successfully.

Under Transitory Management the worker becomes more and more functionalized, as the results of motion study and time study make clear the advantages of specializing the worker.

Effects upon the Scientifically Managed Worker. — Under Scientific Management the effects of Functionalization are so universal and so far reaching that it is necessary to enumerate them in detail.

Worker Relieved of Everything but His Special Functions.

— Functionalization, in providing that every man is assigned a special function, also provides that he be called upon to do work in that function only, relieving him of all other work and responsibility. Realization of this elimination has a Page 086 psychological effect on action and habits of thinking. 4

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