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nydus/The Psychology of ManagementPublic
Page 68 of 252
Table of Contents

MEASUREMENT

Necessity for Checking Errors. — Dr. Stratton says,

— "No measurements, whether they be psychic or physical, are exact beyond a certain point, and the art of using them consists largely in checks and counter checks, and in knowing how far the measurement Page 113 is reliable and where the doubtful zone begins." 18

Capt. Metcalfe says, — "Errors of observation may be divided into two general classes; the instrumental and those due to the personal bias of the observer; the former referring to the standard itself, and the latter to the application of the standard and the record of the measurement." 19

The concrete illustration given above is an example of careful checking up. Under Scientific Management so many, and such careful records are kept that detecting errors becomes part of the daily routine.

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