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nydus/Crystallizing Public OpinionPublic
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Table of Contents

PART I Scope and Functions

by the term “propagandist.” Others still call him press agent or publicity man. Writing even within the last few years, John L. Given, the author of an excellent textbook on journalism, does not mention the public relations counsel. He limits his reference to the old-time press agent. Many organizations simply do not bother about an individual name and assign to an existing officer the duties of the public relations counsel. One bank’s vice-president is its recognized public relations counsel. Some dismiss the subject or condemn the entire profession generally and all its members individually.

Slight examination into the grounds for this disapproval readily reveals that it is based on nothing more substantial than vague impressions.

Indeed, it is probably true that the very men who are themselves engaged in the profession are as little ready or able to define their work as is the general public itself. Undoubtedly this is due, in some measure, to the fact that the profession is a new one. Much more important than that, however, is the fact that most human activities are based on experience rather than analysis.

Judge Cardozo of the Court of Appeals of the State of New York finds the same absence of functional definition in the judicial mind. “The work of deciding cases,” he says, “goes on every day in hundreds of courts throughout the land. Any judge, one might suppose, would find it easy to describe the process which he had followed a thousand times and more. Nothing could be farther from the truth. Let some intelligent layman ask him to explain. He will not go very far before taking refuge in the excuse that the language of craftsmen is unintelligible to those untutored in the craft. Such an excuse may cover with a semblance of respectability an otherwise ignominious retreat. It will hardly serve to still the prick of curiosity and conscience. In moments of introspection, when there is no longer a necessity of putting off with a show of wisdom the uninitiated interlocutor, the troublesome problem will recur and press for a solution: What is it that I do when I decide a case?”1

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