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nydus/Crystallizing Public OpinionPublic
Page 92 of 171
Table of Contents

PART III Technique and Method

Now it must be understood that the proponent of a point of view, whether acting alone or under the guidance of a public relations counsel, must utilize existing avenues of approach. Modern conditions are such that it is not feasible to build up independent organs. Innovators and innovations cannot create their own channels of communication. They must for a great part work through the existing daily press, the existing magazine, the existing lecture circuit, existing advertising mediums, the existing motion picture channels and other means for the communication of ideas. The public relations counsel, on behalf of the groups he represents, must reach majorities and minorities through their respective approaches.

If the public relations counsel can succeed in presenting ideas and facts to the public in spite of the heterogeneity of society, in spite of the vast psychological and geographic problems, in spite of the difficulties, monetary and otherwise, of reaching and influencing populations numbering millions—if he can succeed in overcoming these difficulties by a skillful understanding of the situation, his profession is socially valuable.

Absolute homogeneity, resulting in a dead level of uniformity in public and individual reaction, is undesirable. On the other hand, agreement on broad social purposes is essential to progress. Agreement on broad industrial purposes may be equally desirable. Without such agreement, without unified purposes, there can be no progress and the unit must fall. The men who were most effective in stimulating national morale during the war never lost sight of these underlying needs, whether they stimulated a whole nation to ration itself voluntarily and give up the eating of sugar, or whether they stimulated knitting and Red Cross activities and voluntary contributions to funds.

Three ways are cited by Mr. Lippmann to obtain cohesive force among the special and local interests which make up national and social units.

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