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nydus/Crystallizing Public OpinionPublic
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CHAPTER II THE INTERLAPPING GROUP FORMATIONS OF SOCIETY, THE CONTINUOUS SHIFTING OF GROUPS, CHANGING CONDITIONS AND THE FLEXIBILITY OF HUMAN NATURE ARE ALL AIDS TO THE COUNSEL ON PUBLIC RELATIONS

To most of us, for example, the stereotype of the general is a stern, upright gentleman in uniform and with gold braid, preferably on a horse. The stereotype of a farmer is a slouching, overall-clad man with straw sticking out of his mouth and a straw hat on his head. He is supposed to be very shrewd when it comes to matters of his own farm and very ignorant when it comes to matters of culture. He despises “city fellers.” All this is the connotation brought up by the one word “farmer.”

The public relations counsel sometimes uses the current stereotypes, sometimes combats them and sometimes creates new ones. In using them he very often brings to the public he is reaching a stereotype they already know, to which he adds his new ideas, thus he fortifies his own and gives a greater carrying power. For instance, the public relations counsel might well advise Austria, which in the public mind might still represent a belligerent country, to bring forward other Austrian stereotypes, namely the Danube waltz stereotype and the Danube blue stereotype. An appeal for help would then come from the country of the well-liked Danube waltz and Danube blue—the country of gayety and charm. The new idea would be carried to those who accepted the stereotypes they were familiar with.

The combating of the stereotype is seen in the battle waged against the American Valuation Plan by the public relations counsel. The formulators of the plan dubbed it “American Valuation” in order to capitalize on the stereotype of “American.” In fighting the plan, its opponents put the word “American” in quotation marks whenever reference was made to the subject in order to question the authenticity of the use of this stereotype. Thus patriotism was definitely removed from what was evidently an economical and political issue.

The public relations counsel creates new stereotypes. Roosevelt, his own best adviser, was an apt creator of such stereotypes—“square deal, de-lighted, molly-coddle, big stick,” created new concepts for general acceptance.

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