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nydus/Crystallizing Public OpinionPublic
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CHAPTER II THE INTERLAPPING GROUP FORMATIONS OF SOCIETY, THE CONTINUOUS SHIFTING OF GROUPS, CHANGING CONDITIONS AND THE FLEXIBILITY OF HUMAN NATURE ARE ALL AIDS TO THE COUNSEL ON PUBLIC RELATIONS

The same instinct of preservation which may cause a worker to give up necessary food so that he may save a little money will cause him to contribute money to a common fund if he can be shown that this too is a safety measure.

The public relations counsel extracts from his clients’ causes ideas which will capitalize certain fundamental instincts in the people he is trying to reach, and then sets about to project these ideas to his public.

William MacDougall, the psychologist, classifies seven primary instincts with their attendant emotions. They are flight-fear, repulsion-disgust, curiosity-wonder, pugnacity-anger, self-display-elation, self-abasement-subjection, parental-love-tenderness. These instincts are utilized by the public relations counsel in developing ideas and emotions which will modify the opinions and actions of his public.

The action of public health officials in stressing the possibility of a plague or epidemic is effective because it appeals to the emotion of fear, and presents the possibility

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