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nydus/Crystallizing Public OpinionPublic
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Table of Contents

PART I Scope and Functions

serious and difficult. Thousands of men just back from abroad were having a trying time finding work. After their experience in the war it was not surprising that they should be extremely ready to feel bitter against the Government and against those Americans who for one reason or another had not been in any branch of the service during the war.

The War Department under Colonel Arthur Woods, assistant to the Secretary of War, instituted a nation-wide campaign to assist those men to obtain employment, and more than that, to manifest to them as concretely as it could that the Government continued its interest in their welfare. The incident to which I refer occurred during this campaign.

In July of 1919 there was such a shortage of labor in Kansas that it was feared a large proportion of the wheat crop could not possibly be harvested. The activities of the War Department in the reëmployment of ex-service men had already received wide publicity, and the Chamber of Commerce of Kansas City appealed directly to the War Department at Washington, after its own efforts in many other directions had failed, for a supply of men who would assist in the harvesting of the wheat crop. The public relations counsel prepared a statement of this opportunity for employment in Kansas and distributed it to the public through the newspapers throughout the country. The Associated Press sent the statement over its wires as a news dispatch. Within four days the Kansas City Chamber of Commerce wired to the War Department that enough labor had been secured to harvest the wheat crop, and asked the War Department to announce that fact as publicly as it had first announced the need for labor.

By contrast with this last instance, and as an illustration of a type of work less well understood by the public, I cite another incident from the same campaign for the reëstablishment of ex-service men to normal economic and social relations. The problem of reëmployment was, of course, the crux of the difficulty. Various measures were adopted to obtain the

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