He lived like this for about a year and a half, and towards the end of the second year a most startling thing happened to him. He discovered one day, to his great surprise, that, in addition to the relation of usefulness existing between people, there was also another, a peculiar relation of quite a different character. Instead of a man being wanted to clean boots, and go on errands and harness horses, he is not wanted to be of any service at all, but another human being wants to serve him and pet him. Suddenly Alyosha felt he was such a man.

He made this discovery through the cook Ustinia. She was young, had no parents, and worked as hard as Alyosha. He felt for the first time in his life that he⁠—not his services, but he himself⁠—was necessary to another human being. When his mother used to be sorry for him, he had taken no notice of her. It had seemed to him quite natural, as though he were feeling sorry for himself. But here was Ustinia, a perfect stranger, and sorry for him. She would save him some hot porridge, and sit watching him, her chin propped on her bare arm, with the sleeve rolled up, while he was eating it. When he looked at her she would begin to laugh, and he would laugh too.